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DIGITAL CULTURE

 

saturates professional and private lives,

drives Corporate Culture and

shapes the dominant mindset of employees.

 

 

 

This comes with one significant downside –

 

more workplace conflict and poorer dispute resolution

The new digital culture workforce

• Tech-savvy

• Curious

• Idealistic

• Adventurous

• Confident

• Connected

 

But lacking the capability or willingness to resolve disputes cooperatively and effectively

The new digital culture workforce

• Tech-savvy

• Curious

• Idealistic

• Adventurous

• Confident

• Connected

 

But lacking the capability or willingness to resolve disputes cooperatively and effectively

Every point of CONTACT in an organization is a potential point of CONFLICT

 

 

While workplace conflict has amplified, the “collaborative” soft skills necessary to resolve this are in short supply and fast disappearing within organizations

A non-collaborative and adversarial mindset undermines any workplace situation involving alternative and competing viewpoints

Cross-functional
teams

Performance
Reviews

Outsourcing

Task allocations

Intra/inter dept
decision-making

Employee
grievances

Dealing with vendors/clients

Resulting in poorer decision-making and less effective outcomes

Damage from poor Collaboration and Dispute Handling

Employee
disengagement

Loss of better
performers

Reputational
damage

Erosion of
corporate culture

Barriers to
innovation

Lower team
efficiency

Time wastage –
senior managers
& HR

Where to act first ?

 

Team Effectiveness

 

Highly productive employees see a vast difference between being assigned to a team and identifying with that team. Employees want to know that everyone on their team is pitching in.

 

Gallup State of the Workplace Survey 2017

Recruitment / Selection

 

92% of talent professionals agree that candidates with strong soft skills are increasingly important …and 89% feel that “bad hires” typically have poor soft skills.

 

LinkedIn Global Talent Trends 2019

 

 

 

When employees collaborate, they work 15% faster on average; 73% to do better work; 60% are innovative; and 56% are more satisfied. Businesses with a collaborative strategy are twice as likely to outgrow their competitors.

 

Deloitte Access Economics 2014

 

 

Businesses have never done as much hiring as they do today. They’ve never spent as much money doing it. And they’ve never done a worse job of it.

 

Harvard Business Review 2019

 

 

 

 

 

PRINCIPALS

Brian Mitchell PhD and Evan Mitchell are founders of HOW&Y.

Both have strong backgrounds in Negotiation, having consulted to major corporations in the US and Australia across widely diverse categories and brand portfolios.

For the last six years they’ve researched and published widely on the Millennial mindset and the impact of Digital Culture on workplace attitudes and decision-making. Focusing on the decline in Soft Skills – in particular COLLABORATION – and the resultant increased levels of unresolved disputation within organizations.

 

 

New Systems from HOW&Y

 

Conflict Collaboration ™ – an interactive digital instrument – measuring

 

• Collaborative vs Non-Collaborative tendencies,
• Functional vs Non-Functional approaches to workplace conflict.

 

Interactive Empowerment – a Webinar and digitally-based system

 

• shaping a collaborative view of disputes,
• developing the skills/tactical knowledge needed for effective dispute resolution.

 

Millennial Brand Creation

 

You Wines logo

New Product Innovation

 

 

AS FEATURED IN

 

 

Digital Culture Panel

Laura

Laura

graphic designer

Christie

Christie

creative director

Harrison

Harrison

journalism

Cobie

Cobie

fashion & lifestyle retail

Francesca

Francesca

environmental science

Lachie

Lachie

landscape architect

Joey

Joey

electrics

Taylor

Taylor

social media strategist

Digital Culture Strategists

0418 251 528

Digital Culture Strategists